Nortec delivers proactive maintenance services through flat-rate Managed IT Services & IT Support
Did you know that most of the day-to-day problems you experience with your network can be fixed easily and inexpensively – or even PREVENTED from happening in the first place?
Designed to reduce your costs, increase your productivity and mitigate your business risks, Nortec partners with you as your Virtual IT Department – allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a managed IT services plan that aligns with your long-term business goals.
We become an extension of your business; and a true partner. Because our Managed IT Services plans are based on a flat monthly fee, giving you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship. This fuels our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true partner should.
Managed IT Service Activities Include:
- IT Professional Services and Consulting: This includes strategic planning, system migrations, IT audits and project management.
- Cloud and Hosted services: Outsourcing your information technologies services. Nortec provides Public Cloud, Private Cloud and Hybrid Cloud.
- Remote Infrastructure Monitoring and Management: This includes;
- Service Tickets and SLA tracking
- Server Monitoring – services, tolerances and disk.
- Exchange and SQL Monitoring
- Security Patch Management
- System Auditing
- Spyware Protection and Removal
- Virus Protection and Removal
- Application Usage and Patching
- User Policy Enforcement.
- Secure Remote Control.
- Customized automated routines.
- Backup and Disaster Recovery: Nortec are experienced in developing full BCP/DRP plans and can offer both Private and public cloud backup and recovery.
- 24×7 Network Monitoring / Service Desk
Ask about our flat-rate Managed IT Services in Castle Hill and the Greater Sydney area today!
Ask about our flat-rate Managed IT Services in Sydney, Australia today!