Oracle POS Micros Engineer

Nortec is Celebrating 30 Years as a Leading Managed Services Provider and has a strong reputation in providing solutions to small and medium businesses.

We help organisations transform their business by offering them Communication solutions through our own VoIP solution in our data centre as well as process-driven solutions to meet and manage their business.

We are very culture driven and encourage an environment of learning, respect and FUN.


You will be responsible for


  • Gaining knowledge across our whole technology stack, including Microsoft, VMWare, HyperV
  • Managing client issues through our ticketing system and RMM tools
  • Meeting client SLA’s and KPI measurements
  • Identifying areas of improvement at client locations and alerting our sales teams.
  • Reporting on tasks achieved and issues identified.Management people and Engineers
  • Clear concise communication with both clients and senior engineers

The type of skills you will need to have include:

  • A history of supporting end user clients with L2/L3 issues in Micros
  • Simphony or Opera skills or certifications
  • Have an ability to look beyond just solving the problem at hand but looking for ways as a team we can better provide solutions for our clients.
  • Familiarity with a wide range of Microsoft Products, esp workstation and knowledge of server software.
  • Virtualization skills in Hyper V or VMWare
  • Highly motivated with a “can do” attitude
  • A great customer focus and communication skills.
  • Excellent people skills – passionate about the team, loved and respected by customers.
  • Multitasking ability – you can keep many customers happy at once!
  • A high level of trust and integrity.
  • Have an ability to look beyond just solving the problem at hand but looking for ways as a team we can better provide solutions for our clients.
  • A sense of humour.
  • Nice to Have: ConnectWise Experience

Other benefits include Study Leave, salary sacrifice benefits, and flexible working hours when required.

Nortec offers an excellent remuneration package and benefits including

  • Dynamic, challenging yet supportive work environment
  • Ongoing training, training days and study days.
  • Reimbursement of home internet. (Partial)
  • If an Onsite engineer a mobile phone or phone plan allowance will be provided.
  • An awesome team of people to work with
  • A company that Genuinely cares about you

Please fill out the form below and attach your CV and cover letter

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