Point of Sale – Hospitality

Norris Hospitality Is Nortec’s Point of Sale Business

We are an Oracle Gold Partner, We specializse in the Micros and Simphony solutions offered by Oracle. Our Engineers are all Micros/ Simphony accredited. From small restaurants to large stadiums – we have the skills and experience to raise your business to the next level.

Norris-Hospitality
Professional Services and Consulting

Our Professional Services Team provides consulting on all areas in the hospitality industry. This can include, Deployment of New Menus, Micros Server Upgrades, Custom Reporting, Projects and integrations.

Equipment and Repairs

Our Service and Repair Center carried a large collection of both new and refurbished equipment. We have a extensive range of spare parts for most brands bur do specialise in Oracle solutions.

Training

POS Advantage can run training courses for your staff. Our trainers are used by TAFE to train their students on how to use MICROS. Training can result in your business running smoothly with less issues and confusion surrounding MICROS.

Support Agreements

Our support plans are designed to keep you operational. We have a selection of plans to meet the requirements of all business sizes. Our support plans will lower your Total Cost of Ownership (TCO).

Solutions

For Restaurant, Hotel or Stadium Solutions let our POS Advantage division deliver you a solution.

Professional Services and Solutions

Our Professional Services Team provides consulting on all areas in the hospitality industry. This can include

  • Deployment t of Complete POS Solutions
  • Deployment of New Menus and changes
  • Micros Server Upgrades (including New server Equipment)
  • Interfaces to third party systems
  • Custom Reporting
  • Projects and integrations
  • Consulting

New Equipment, Service and Repairs

Our Service and Repair Centre can both supply new and carry out repairs on most Micros equipment. We carry a large range of spare parts as well as an extensive range of refurbished equipment. This includes:

  • Full range of Micros and Simphony Hardware
  • Compatible products which works with Micros and Simphony
  • Networked and Wireless solutions
  • A range of spare parts including replacement screens, hard drives, memory and printer parts

Micros and Simphony Training

POS Advantage can run training courses for your staff. Our trainers are used by TAFE to train their students on how to use Micros. Training can result in your business running smoothly with less issues and confusion surrounding Micros. We have run both on premise training both Australia wide and Internationally.

POS Advantage can Tailor a support agreement to match your business

Our support plans are designed to keep you operational. We have a selection of plans to meet the requirements of all business sizes. Our support plans will lower your Total Cost of Ownership (TCO) and include options for:

  • Business hours, after hours and weekend support
  • Monthly maintenance on you your equipment and servers
  • Proactive issue detection and monitored AntiVirus
  • Remotely accessing your equipment (securely) with minutes
  • Offsite backup for quick recovery of your business
  • Fast response guarantee

Call POS Advantage Emergency support – we will have one of our Engineers speak with you

We understand that Micros issues can bring your business to its knees. We will spend some time with you to diagnose the issue. If we can do a quick fix remotely we will provide you with a quote and sort out the issue immediately. If not we will outline a plan of action to get you up and going and on approval implement it as quick as possible. POS Advantage have a large stock of spare parts and refurbished terminals to get you up and going quickly.

Queensland Country Bank Stadium

Norris Hospitality are delighted to celebrate a seamless deployment of Oracle Hospitality and Food and Beverage solutions at Queensland Country Bank Stadium, with the first major event, the Elton John Concert, running smoothly. Oracle Micros hardware, including workstations and tablets, running the latest versions of Simphony Point of Sale and Reporting & Analytics, processed over 19,000 transactions in the first 2 hours. As one of the first partners to deliver a project of this scale with the latest Oracle Micros Food & Beverage solutions we are delighted with the result.

For more information on POS solutions