Voice and Data Solutions

KloudPhone Is Nortec’s Data and Voice Business

KloudPhone is a full Internet Service Provider, designed for business. As an ISP we can fully customise any solutions to meet your business requirements.

Hosted PBX Phone System

Get the power of a full featured phone system from a cloud based solution. KloudPhone makes it easy and affordable to do more with you business communications.

Data / Internet

Slow Internet, need to separate your voice network ? Kloudphone has partnered with all major providers – NBN, Telstra, AAPT, Opticomm, Openetworks. We can help you save money on your internet connectivity and data.

VoIp Gateway

Don’t replace your existing phone system. A VoIP gateway allows you to convert between a legacy telephony system, such as ISDN and a modern VoIP connection using SIP.

MS Teams Calling

Our Hosted PBX is MS Teams compatible. Microsoft Teams is a unified communication and collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

Solutions and Benefits

A total communication solution is now at your fingertips with Nortec’s dedicated VoIP network, high level of quality control, and cost saving packages designed for your needs.

Features Of a Host VoIP Solution

Work From Anywhere : You can manage multiple office locations and mobile workers on different devices, through your Hosted Business VoIP account. Stay in complete control and manage costs with one simple monthly bill.

Voicemail : Every VoIP extensions receives voicemail with many options for managing your voicemail messages. Return messages quickly with timely voicemail prompts by text or email.

Conference Call : Operate private and public conference calls from your VoIP web-based portal. Participants dial-in using a local number and enter the access pin that you have provided for the call.

Voicemail to Email : When you can’t answer the phone, send your voice messages to either your email address. This allows you to receive your messages anywhere you can get your email – mobile phones, tablets, PC’s.

Auto Attendants / IVR : Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. Eg – Press 1 for sales, 2 for accounts, 3 for support.

Mobile Device Apps : Use your mobile device as an extension handset to your business.

Benefits of a Hosted PBX

No dedicated phone lines both your voice and broadband lines share the same circuit. The benefit is … it enables you to manage these services more effectively, improve your broadband speed and reliability, while reducing overall costs. We analyse your phone bill and will, at no charge or obligation, complete a case study for you: providing you with a convergence of your voice and data at an affordable price. Some of the benefits include …

  • No expensive phone equipment installed in your office – all you need is handsets
  • Cost savings up to 60%
  • Local and National un-timed calls
  • Business Grade VoIP and Data connections
  • Low cost Mobile and International Calls
  • Free Calls between Offices
  • Return on investment within 3-6 months

Our PBX Solution supports MS Teams Calling

If you already have Office 365 and Teams, then you already know that anyone in your company using Microsoft Teams can make voice over IP (VoIP) calls to any other team member using a Windows PC, Apple Mac/iPhone/iPad, and Google Android device running the Microsoft Teams app.

You can use Microsoft Teams exactly like you use your regular phone—and do it from any device running Teams and from anywhere in the world as long as you have internet access.

Contact the Kloudphone Team at Nortec for more information on this.

Kloudphone can offer both business and consumer grade solutions

Kloudphone can supply high speed internet and connections using NBN, ADSL, SHDSL, Metro Ethernet and Fibre links. We aggregate all of these connections into our data centre to offer you the fastest speeds at competitive pricing. We have partnered with most wholesale providers including Opticomm, NBN, Openetworks, First Path. Telsta, Optus, TPG and AAPT. 

Let us perform a free broadband analysis and inform you of your options. Perhaps now is the perfect time to review your entire organisation’s data and voice plan, save some money and connect your remote offices and users, all at the same time.

What is a VoIP Gateway and why do I need one?

Simply put a VoIP Gateway converts traditional telephone traffic (analog) to a digital format (IP) that can be sent across the internet and visa versa. In sort it is a bridge between the IP and analog equipment.

If you are happy with your current phone system and do not want to invest in any new IP and sets, but want to take advantage of the lower call costs associated with the Voice over IP, you would install a VoIP gateway.

More Information on Voice and Data