Leaders in Technology services for Three decades

Since 1992 Nortec has developed expertise across multiple disciplines meaning we are uniquely placed to help you navigate through the constant technology changes. Our highly skilled team of Account Managers and Engineers will partner with you to help your business get the technology edge to succeed.

Background

Since 1992 Nortec has been working with small to large businesses, delivering a range of I.T. Solutions and Services. We have three decades of experience in managing and maintaining client networks.

The company was founded by brothers Mark and David Norris back in 1992 in their parents’ garage. The business started with letter box drops around local areas advertising educational software. David had a background in technology having worked for companies such as Westpac and IBM; while Mark had a background in teaching having been a primary school teacher.

The business quickly grew. As a result, we were able to lease a first-floor office on the main road running through Castle Hill. Within a year we had taken over the ground floor of the same building. We credited this growth to our belief to: provide a high level of service to small and mid-level businesses.

Being business owners ourselves, we understood the problems owners had and could provide them with cost-effective solutions. Our proactive approach enabled us to work with many companies and technologies, while establishing ourselves as a leading supplier and support company for businesses.

This brought us to the attention of Ian Penman, the Managing Director of Compaq who worked with us to create the first franchise Compaq Connect Store. Here is a news article from Computerworld announcing it. Although this was a fantastic idea and great opportunity, the concept was ahead of its time – and unfortunately, after a year, Compaq decided to pull the plug on the Connect Store.

At about this time, major retail outlets started to stock computer equipment in their stores. Back then their sales pitch was to ” go on down to Nortec, ask them everything you need to know, get your best price, then come back to us and we will beat it “.

What was once a specialist market had now become a box move with no thought or care. So we reinvented our business. With the underlying philosophy that other businesses still required specialist help, we focused our efforts on being a business to business (B2B) company. However, even today, we still receive phone calls from Mums and Dads who bought computers from us so many years ago, needing a refresh.

Vision

To protect small and medium business from all forms of Cyberattack.

Mission

To offer affordable and secure protection to small and medium business against all forms of Cyberattack.

Values

  • Service – Commitment to providing excellent service that exceeds expectations.
  • Leadership – We respect people and team spirit, and demonstrate leadership at every level.
  • Life balance – Work Life must be in balance with Personal Life.
  • Innovation – We believe good ideas can come from everywhere and everyone.
  • Loyalty – We are accountable with strong, robust relationships that are based on respect.
  • Passion – We are passionate about our products and services, especially the difference they make to our partners success.

Community

Nortec put up a team as well as double any amount raised. Watch out for this event every year at our team page at the Movember Foundation.

Annual Kids Big Fun Day Out

Nortec are proud to be a sponsor of this fantasic event for the last 20+ years.

Nortec are a proud sponser of Chrerybrook Scouts. We have been hosting Cherrybrook Scouts domain and website for over 15 years.

Aunties and Uncles

Tikki and David were nominated by the Aunties and Uncles Program for the NRMA Helping People Award. The program builds a better life for children. For the last 25 years Tikki and David have been mentoring two children involved in the program

CompTIA Chair

Since 2021 David has server on the Executive Council of CompTIA. From 2024 David has taken up the position of Chair of the committee. CompTIA is nonprofit organisation advocating and supporting the IT industry It is a leading voice and advocate for the global IT ecosystem

Awards

Some of the awards Nortec have won over the years include

  • CompTIA Cybersecurity Leadership Award 2023
  • CompTIA Solution Provider Leadership Award 2023
  • MSPmentor 501 Winner 2019 and 2017
  • CRN Fast 50 2016
  • Small Business Awards Winner 1997-2005
  • CRN Fast 50 Top 10 2012
  • Small Business Champions of Champions Winner 2004